FAQs Archive - UWRents

Q: Set up electric account with Seattle City Light

One day before your move-in, call City of Seattle at 206-684-3000. Give them your new address and your unit number. Give them your name and tell them you want to open a new account Give them the day of your move-in. If you have had an account with them before, you will be all done. If not they will tell you that after you are done setting up account on the phone You will need to go to their office, 4534 University Way NE , and show ID. You can do it as soon as you get off phone or the next day.

Q: We think we have mold in our unit. What do we do?

Please read the handout on MOLD in your original move in package and let us know if you have an issue.

Q: Some of our group wants to re-rent for next year. What to do?

Call or email your property manager to discuss next steps and details.

Q: Our whole group wants to re-rent the same unit for the next year.

Call or email your property manager to discuss next steps and details.

Q: What do we do if it snows?

In the case of heavy snowfalls, remove snow from shrubs to avoid breakage. You are responsible for shoveling and salting walkways. (if needed) Please call immediately with any leaks in basement or roof, etc. Check outside downspouts and make sure the elbows are connected. This prevents flooding in basement.

Q: The weather is freezing, what do we need to do?

Take care to prevent damage before a major freeze occurs! Temperatures that fall below 20 degrees, particularly when accompanied by high winds dramatically increase the possibility of frozen water pipes and the resulting damage from bursting and flooding. It is important to plan ahead and follow some simple guidelines. Specifically as follows: Keep all rooms heated to at least 60 degrees. Outside faucets must be covered with foam protectors or wrapped in rags and plastic. Call us if you do not have an adequate supply. Hoses MUST be disconnected from outside faucets. At least one inside faucet should drip: LUKEWARM water so that both hot and cold water pipes are involved. Pipes under kitchen & bathroom sinks are very vulnerable, sink cabinet doors should be left open to allow heat from the residence to enter. Outside faucets water should be shut off at the main valve. If the break is a hot water pipe, the valve on top of water tank should be closed. KNOW THE LOCATION OF ALL WATER SHUTOFF VALVES. If you cannot locate your shutoff valves, call us. If a plumber must be called, call us first, unless flooding is occurring!

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